Privacy Policy

Effective date: July 8, 2021

Aurora Material Solutions, LLC (“Aurora”, “us”, “we”, or “our”) operates the website (the “Service”).

This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal information when you use our Service and the choices you have associated with that data. As used in this Privacy Policy, “personal information” means information that identifies, relates to, or describes an identified or identifiable natural person.

California residents should also see the California Privacy Rights section below.

We use your personal information to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions of Sale, accessible from

Personal Information Collection And Use

We collect several different types of personal information for our internal purposes and to provide and improve our Service to you.

Contact submissions

When you use a Service “Contact Us” form or request a guide, we collect personal information from you to evaluate and respond to your request; to provide product information; to send you email messages containing news, marketing information, and other updates relevant to our business; to notify you about changes to the Service; to provide customer care and support; and we may also use the information to provide, maintain, and improve our Service or other aspects of our services. For example, we may collect the following personal information:

  • personal identifiers, such as your first and last name, email address, and telephone number;
  • professional or business-related information, such as your company name; and message content.
    You have the right to opt-out of receiving our email messages by following the unsubscribe instructions on the email.
  • Automated data collection: Cookies and related technologies

When you visit our Service, we and our trusted third-party partners, such as Google, and analytics providers including Google Analytics, collect information by automated means. Such means include cookies, web beacons, web server logs, and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

We may use such technologies to collect personal identifiers (such as your IP address), information about your device (such as your browser characteristics, including browser type and version, unique device identifiers and characteristics, operating system version, and language preferences) and information concerning your usage of our Service (such as the time and date of your visit, the time spent on each webpage, and the link you used to reach a given webpage). We use this information to monitor usage of the Service, to enable certain features of our Service, to preserve your preferences and customize your experience when you visit and return to the Service, to determine how many users have visited particular webpages, viewed particular videos, or opened messages or alerts, and we may also use such information to improve the performance of the Service, to improve our marketing activities, to enforce our website service terms and prevent malicious conduct, and to detect, prevent, and address technical issues.

In some cases, our third-party partners may process information collected by cookies and related technologies that we permit them to use on the Service. Please see our Cookie Policy for more details. With respect to any social media pages that we may use, please see the privacy policies and any cookie policies of the applicable social media providers as to their automated data collection practices.

Use of Data

By further explanation, Aurora uses the collected personal information for the following purposes:

  • To provide and maintain the Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer care and support
  • To provide analysis or valuable information so that we can improve the Service
  • To monitor the usage of the Service; and
  • To detect, prevent and address technical issues

Disclosure Of Personal Information

Aurora may disclose your personal information listed above for our business and commercial purposes as described below:

  • Legal and similar disclosures. We may share personal information to comply with a legal obligation; to protect and defend the rights or property of Aurora; to comply with law enforcement, the courts, our advisors, attorneys, and others who participate in the legal process, if we believe doing so is required or appropriate to comply with legal requirements and law enforcement requests (such as a court order or subpoena); and to protect against legal liability.
  • Investigations and safety. We may disclose information to prevent or investigate possible wrongdoing in connection with the Service and for the safety of users of the Service or the public.
  • Vendors, services providers, and third-party partners. We may disclose information, including personal information, to third-party companies and individuals to facilitate our Service (“Service Providers” and/or “Vendors”), to provide the Service on our behalf and to perform Service-related services. We expect these Service Providers and Vendors that have access to your personal information to only use such personal information to perform these tasks on our behalf. We may also disclose personal information to our third-party partners through cookies to assist us in analyzing how our Service is used.
  • Merger, sale, or other asset transfers. If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider, your personal information may be shared with the other parties and advisors involved under an obligation of confidentiality in connection with the negotiation of such transaction, and your personal information may be sold or transferred as part of such a transaction to the other parties.

Transfer Of Personal Information

You understand that your personal information may be shared and transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction, in accordance with applicable law, where the data protection laws may differ than those from your jurisdiction.

If you are located outside United States and choose to provide information to us, please note that we transfer personal information to the United States and process it there.

By providing your information and through your use of the Service, and in accordance with applicable law, you consent to such international data transfers and processing in accordance with this Privacy Policy and applicable law.

Aurora will take reasonably steps to ensure that your personal information is treated securely and processed in accordance with this Privacy Policy.

Security Of Personal Information

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security and cannot be responsible for Internet communications that are inherently no completely secure.

Your Rights


Certain jurisdictions impose specific legal requirements and grant privacy rights with respect to personal information, and we will comply with restrictions and any requests you submit as required by applicable law. For example, you may have the right to review, correct, and delete personal information we have about you, or to consent or withdraw consent to certain uses or sharing of personal information. If you would like to request access to such information or that we update, correct, or delete any such information, please send an email to us at: [INSERT EMAIL ADDRESS] or send us a letter by mail to: [9280 Jefferson St., Streetsboro, Ohio 44241].

When you make a request, we may require that you provide information and follow procedures so that we can verify a request you make and your jurisdiction before responding to it. The verification steps we take may differ depending on your jurisdiction and the request you make. We will match the information that you provide in your request to information we already have on file to verify your identity. If we are able to verify your request, we will process it. If we cannot verify your request, we may ask you for additional information to help us verify your request.

California Privacy Rights

This section applies to the personal information of California consumers, in keeping with the California Consumer Privacy Act (“CCPA”) and other California law.

We do not sell personal information, and we have not sold personal information since January 1, 2020, the date the CCPA went into effect . We also do not rent, sell, or share personal information (as defined by California Civil Code § 1793.83) about you that we collect with other people or unaffiliated companies for their direct marketing purposes, unless we have your permission.

Under the CCPA, a California consumer has the following rights: to request additional information about our data collection, use, and disclosure in connection with the consumer’s personal information; to request the specific personal information collected about the consumer during the previous 12 months; and to request the deletion of the personal information we have about the consumer. We do not discriminate against California consumers for exercising these or any other privacy rights.

To make a request regarding your personal information, you may email us at, or contact us through the web page located at:, or through our toll-free phone number at 330.422.0700. In most cases, you will be required to provide your name and email address so that we can verify your request, and in some cases additional information may be required. However, the verification steps we take may differ depending on the request. Where possible, we will attempt to match the information that you provide in your request to information we already have on file to verify your identity. If we are able to verify your request, we will process it. If we cannot verify your request, we may ask you for additional information to help us do so. We will respond to your request within the time period set forth by the CCPA. However, we may not always be able to fully comply with your request, and we will notify you in that event.

Under the CCPA, California consumers may use an authorized agent to make privacy rights requests. We require the authorized agent to provide us with proof of the California consumer’s written permission (for example, a power of attorney) that demonstrates authorization to submit a request for the California consumer. An authorized agent must follow the process described above to make a request, and we will also (a) require the authorized agent to verify the agent’s own identity and (b) confirm the agent’s authority with the California consumer about whom the request was made.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third-party’s site. We strongly advise you to review the privacy policy of every site you visit.

This Privacy Policy does not apply to the practices of such other sites, and we have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Children’s Privacy

We do not knowingly collect personal information from anyone under the age of 18. If you are under the age of 18, you should not use the Service or supply any personal information through the Service.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

If we make any material change to this Privacy Policy regarding the use or disclosure of personal information, we will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective, and will update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page and will apply to personal information received after that date.

Contact Us

If you have any questions about this Privacy Policy, please contact us.


Most browsers provide controls allowing you to block receipt of cookies, to delete cookies, or to be prompted before cookies are received. However, if you delete or choose not to receive cookies from our Service, you may not be able to use some portions of our Service or the functionality of our Service may be impaired.

Examples of cookies we use:

  • Session Cookies. We use session cookies to operate our Service.
  • Preference Cookies. We use preference cookies to remember your preferences and various settings.
  • Security Cookies. We use security cookies for security purposes.

To find out more about cookies, including how to manage or delete them, visit

We use third-party advertising services to serve advertisements on our behalf when you visit our Service and other websites and third-party analytics services to help us understand and improve the usage of our Service and the effectiveness of our marketing efforts. In some situations, we permit the companies providing these services to set and access cookies (and use similar data tools, such as “pixel tags” or “web beacons”) through our Service. These third-party companies also may collect and combine information about your online activities over time, on other devices, and on other websites or online services, if those websites and online services also use the same companies. Information about cookies and similar technology placed by third-party companies on our Service and their related data practices is set forth in the table below.

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*Like many websites, this Service uses Google Analytics to collect information about how users use the Service. You can opt-out from being tracked by Google Analytics in the future by downloading and installing ‘Google Analytics Opt-out Browser Add-on’ for your current web browser: In addition, you can click the following link in order to find out more information about your options with respect to Google Analytics and other Google services:

You may learn more about advertising networks and opt out of receiving personalized advertisements on your browser or device from advertisers who are members of the Network Advertising Initiative or who subscribe to the Digital Advertising Alliance’s Self-Regulatory Principles for Online Behavioral Advertising by visiting the opt-out options of each of those organizations. Links to those websites are here:

Network Advertising Initiative:

  • Browser Opt-Out:

Digital Advertising Alliance:

  • Browser Opt-Out:

Note that, when you opt out of personalized advertising, you may continue to see online advertising on the Service and/or our ads on other websites and online services.